Before you begin

To audit a session, you need to have at least one session (Live or Sandbox) logged in your Scope. To learn how to test a Subject, see Quickstarts: Test.

Audit on Conversation History

As every AI session is logged and available on Conversation History for audit, you can monitor the live sessions with your customers or test sessions from Sandbox on this page. Choose a session to review and click an AI message to check the details. To learn more about Conversation History, see Concepts: Conversation History.

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