Audit

To audit a session, you need to have at least one session (Live or Sandbox) logged in your Scope. To learn how to test a Subject, see Quickstarts: Test.

As every AI session is logged and available on Conversation History for audit, you can monitor the live sessions with your customers or test sessions from Sandbox on this page. Choose a session to review and click an AI message to check the details. To learn more about Conversation History, see Concepts: Conversation History.
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Before you begin
Audit on Conversation History