Confirm is an AI action to set up a confirmation. Confirm fetches a binary value: either an affirmation or a negation. Upon affirmation, it continues to the next step in the conversation. If negation is fetched, it can either try again, which means that the Condition or Selection in which it exists is re-called, or it can terminate, which means the session comes to an end. You can prompt a customer, get a webhook response from your back-end system, or both.